FAQ
FAQ
Apart from Ragic's templates, we now offer partner templates developed by our industry-expert partners. You can navigate to the "Business Application" section in the install templates to find them. Here is how those templates work:
Upon installation, you will receive a 30-day free trial for these partner templates, similar to Ragic's templates. During the trial period, we encourage you to reach out to our partners for any questions or additional customization needs. They are available to tailor the templates to your specific requirements. You can find the contact info here:
Once the fee trial ends, please contact us at support@ragic.com to request a quote. The total cost will include the template price plus the professional subscription fee. For example, if the partner template is priced at $45, your monthly subscription fee would be $45 for the template plus $19 for the professional subscription, totaling $64 per user per month. Please note that:
1. This rate applies to all users within your database, regardless of whether they access the partner template.
2. The subscription fee must be paid annually. If you cancel the subscription before the end of the prepaid licensing period, any remaining unused time will not be refunded.
If you no longer require the partner templates, please contact us at support@ragic.com, and we'll terminate the license for you. If you wish to keep sheets that you've built on your own, you can terminate the partner template only and keep the professional subscription.
